Information We Collect
When You Register for a Bitcaly.com Account
When You Create a Bitcaly.com Link
One feature of the Services is the ability to create shortened uniform resource locators (URLs) of websites (“Bitcaly.com Link” or “Bitcaly.com”). Users can create Bitcaly.com Links without registering for an account. When you create a Bitcaly.com, Bitcaly.com collects and stores both the original URL and the shortened URL and, if you are logged in to your Account, we will associate that information with your Account. Bitcaly.com also collects and stores your IP address, your location, which we derive from your IP address, the time and date on which you shortened the original URL, and if you share a Bitcaly.com Link on a social networking platform, the name of the platform and your username on that platform.
When You Interact With a Bitcaly.com Link
Bitcaly.com automatically collects personal information about the interaction (such as clicks or views) with every Bitcaly.com Link created through the Services (either our Bitcaly.com links or one of our branded domains) on a third-party website. This information includes, but is not limited to: (i) the IP address and location derived from the IP address; (ii) the referring websites or services; (iii) the time and date of each access; (iv) device settings, such as browser type, operating system, and language; (v) cookies, as described in our cookies policy, and mobile advertising identifiers and (v) information about sharing of Bitcaly.com Link on Third Party Services such as Twitter and Facebook (collectively, “Bitcaly.com Link Metrics”). As described in this policy, we use Bitcaly.com Link Metrics to provide the Services, to understand and analyze how our Services are used and to identify trends, and to detect, deter and prevent malicious, fraudulent or unlawful activity.
Other Information We Automatically Collect
When you visit the Site, we automatically collect (i) your IP address and location derived from the IP address; (ii) the referring websites or services; (iii) the time and date of each access; (iv) device settings, such as browser type, operating system, and language; and (v) cookie information. This type of data enables us and third parties authorized by us to figure out how often individuals use parts of the Site so that we can analyze and improve them. We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service. Bitcaly.com may use third-party APIs and software development kits (“SDKs”) to provide certain functions in our Services.
Third Party Services
Some features of the Services allow you to share your content and Bitcaly.com Links through your accounts with other companies such as Facebook and Twitter. If you choose to connect Bitcaly.com to such Third Party Services, we may collect information related to your use of those Third Party Services. We will ask you for permission before you authorize our collection of this information. We will only use that information for the specific reason for which it was provided to us. We may also collect information about how you are using the Services to interact with those connected Third Party Services. Note that Third Party Services may have the ability to restrict the information that is provided to us based on your privacy settings of that account. To enable us to infer the location from the IP addresses of computers or devices that visit our website or click, view or interact with Bitcaly.com links as described in this policy, we receive IP-based location information from our third-party service provider. We also receive business contact information of our business customer contacts and prospects from our third party service provider.
How We Use Information
We use the personal information we collect for a variety of administrative and business purposes to:
1. operate our Site and provide the Services,
2. process and complete any transactions,
3. verify individual identity,
4. respond to inquiries, questions and comments and provide customer and technical support,
5. provide access to certain functionalities of our Services,
6. personalize and improve the Services and develop new products and services,
7. to communicate with our current and prospective customers concerning our services,
8. measure interest and engagement in our Site and Services,
9. monitor and analyze usage and trends of the Site and Services,
10. provide services to our customers to allow them to understand how you interact with our Services and to help detect, deter and prevent malicious, fraudulent or unlawful activity,
comply with any legal obligations, and
Usage Across Devices
We may use the information we collect to make inferences that a unique individual has created or interacted with Bitcaly.com links on different devices so that we can to detect, deter and prevent malicious, fraudulent or unlawful activity and analyze how users use our Services. For example, if you created a Bitcaly.com link on a computer connected to your residential WiFi network, and you soon thereafter clicked on a Bitcaly.com link on a mobile device connected to the same WiFi network, we may infer that a single individual created and clicked on the Bitcaly.com links because both events were associated with the same IP address in the same time period.
Other Honest Interests
We also may use personal information to pursue legitimate interests, such as direct marketing, research (including marketing research), network and information security, prevention of fraudulent, malicious and unlawful activities, or any other purpose disclosed to you at the time you provide personal information or allowed by law.
Information We Share
The Services are designed to help you share information with others. In addition, we provide Services to our Customers that use Bitcaly.com Link. As a result, some of the personal information generated through your use of the Services is shared publicly or with third parties as described below.
Bitcaly.com Links You Create
Much of your activity on and through the Services is public by default. For example, when you create a Bitcaly.com Link, the original URLs you have shortened and the corresponding Bitcaly.com Links are publicly available.
Where permitted by law, if you register a Bitcaly.com Account with an email address on a domain owned by an organization, we may share your email address and information about your Account, such as the number of links you have created, with that organization to explore the organization’s interest in creating or managing an enterprise account or for related purposes.
Information We Share With Customers
Information You Elect to Share
When creating a Bitcaly.com Link, you can share that Bitcaly.com Link through Third Party Services. Any information that you elect to distribute through Third Party Services, such as a social network post you create, may then become accessible to users of those services. You can also access other Third Party Services through the Services, for example by clicking on links in the Statistics page for a Bitcaly.com Link. We recommend that you review the terms of services and privacy policies of such Third Party Services that you access through the Services since Bitcaly.com does not control and is not responsible for the privacy practices of these Third Party Services.
Information Shared with Service Providers
We may employ and contract with third parties to perform certain tasks on our behalf and under our direction (our “Service Providers”). We may need to share information about you with our Service Providers in order to provide our product with research and analytics on user behavior and to provide advertising products and services to users, to process payments, and to provide email marketing and support services. Our agreements with these Service Providers authorize them to use your information only as necessary to provide services to us. Transfers to subsequent third parties are covered by the service agreements with our Clients.
Information Disclosed for the Protection of Bitcaly.com and Others
Information We Share With Your Consent
We will share information about you when you instruct us to do so, such as when you share Bitcaly.com Links or content with others through the Services or if we notify you that the information you provide will be shared in a particular manner and you provide such information (like sharing/posting it with a third-party Service).
Your Account information is protected by a password for your privacy and security. You can prevent unauthorized access to your Account by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account. Bitcaly.com endeavors to protect the information it collects about its users using industry-standard security processes and controls, however, despite these efforts, no security measure is perfect or impenetrable and Bitcaly.com does not guarantee or warrant that such measures will prevent unauthorized access to the information about you that is stored by Bitcaly.com. In the event we experience a breach of security, we will promptly notify you if your personal information has been compromised, in accordance with applicable law. If you have any questions about the security of your personal information, you can contact us at support@Bitcaly.com
Choice and Access
You don’t need an Account to create Bitcaly.com Links, and you can use many of the features of the Services without registering, thereby limiting the type of information that is collected about you individually. Bitcaly.com acknowledges that you have the right to access your personal information that we collect and are able to associate with you. If you have a Bitcaly.com Account, you may access, correct, or request deletion of your personal information by logging into your Account. Once logged in to your account, you will be able to view a history of the URLs you have shortened and the metrics pages for those URLs. You can request a complete copy of the personal information we store about your account. You can delete your Account at any time through your Account settings page. If you delete your Account, you will no longer be able to access or use the Services. If you have an Account but are unable to access it, you can contact us at support@Bitcaly.com. We will respond to your request within a reasonable timeframe. In certain circumstances, we may be required by law to retain your personal information. If you do not have a Bitcaly.com account, Bitcaly.com has no way of identifying you or verifying that you created or clicked on a Bitcaly.com link. Please note that in the interest of ensuring that existing Bitcaly.com Links continue to function for all of our users, the Bitcaly.com Links that you have created and shared cannot be deleted or disabled (even if your Account is deleted), and any shortening and sharing activity that has already occurred on your Account also cannot be deleted. Also if you used our free url shortner, this link will be valid for a short period of time.
If you have concerns about any unauthorized use of your Account, you can delete your account within your Account settings.
If you have any questions or concerns regarding privacy using our Services, please send us a detailed message to: support@Bitcaly.com